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Text Box: In this dog-eat-dog world, you cannot afford to have anything slowing you down or interfering with your day to day operations. Especially the tools you rely on in your computer network. If you want to learn how we can help you experience fewer interruptions, problems, and downtime, AND lower the overall costs associated with your computer network, then you’ll want to know about our “Network Optimization Plan”. This program was designed specifically for small business owners that do not have a full time IT staff taking care of their computer network. For a small, fixed monthly fee, we will monitor and maintain your computer network 24 hours a day, 7 days a week to make sure all systems are running at peak perfor-mance. We’ll also make sure critical network maintenance such as security and virus updates, back ups, and system optimization happens when it should to avoid bigger, more expensive problems from happening. My Free 60 Minute “Technology Tune Up” May (Finally) Make Those Computers Pay Off To introduce this new program to all of our clients and prospects, we are offering a free, 60-minute “Technology Tune Up” to the first 5 businesses that contact us this month. In less than 1 hour, I can come in and examine your computer network, talk to your employees, and provide a very revealing analysis of all the under utilized or overlooked capabilities being wasted in your current computer system. We’ll also look for security loop holes, check your system back ups and virus protection, and look for other hidden problems lurking in the background, waiting to turn into bigger, more expensive disasters. After doing this analysis, I can not only advise you on how to improve the speed. Reliability, and security of your computer network, but also on ways you can improve your overall office productivity. Normally we charge $250 for this type of service but we are giving it away FREE as a special promotion this month to demonstrate our Network Optimization Plan. To secure your spot, simply call our offices at 800-875-5675 Ext 150 or e-mail me at info@dlhelp.com and we’ll schedule a convenient time for us to come out and conduct this tune up. No Risk, No Obligation, No Hassles

Text Box: Important Security Alert To Anyone Using Instant Messaging According to the Radicati Group, 85% of businesses—both large and small— are now using instant messaging (IM) as a communication tool. Unfortunately, hackers are rapidly developing ways to use IM to spread viruses and gain access to computers and networks. Instant-messaging security vendors FaceTime Communications and IMlogic Inc. have both reported an exceptionally high spike in attacks over recent months. IM attacks work similar to e-mail viruses; the sender tries to get the user to click on a link that takes them to a website where they’ll be infected with a virus, or it tries to get the user to download a file. Many of these attacks appear to be from legitimate sources or people on a “buddy” list. Just recently, FaceTime discovered a threat on AOL’s instant messenger system. They quickly contacted AOL but tens of thousands of computers had already been infected with a peer-to-peer file sharing program called BitTorrent. Hackers then used this program to upload movies to the victim’s hard drive and use their computer as a vehicle for sharing it with others. These attacks are also getting more complex. Savvy IM users will often reply to an IM and ask their buddy if the link or file sent was safe. However, hackers have now developed an intelligent bot that will actually automatically respond to the message confirming the file or link is safe. One bot actually had 6 different responses depending on the question that was asked by the user. Just like viruses, worms, and other security threats, businesses need to put measures in place to protect themselves from these new threats. The first step is educating your employees about these threats through your employee’s acceptable user policy. However, since there is always a chance someone will click on a link or download a file, education is not enough. If you currently use IM, we urge you to contact our office about installing the proper software and security measures to make sure you don’t fall victim to these growing attacks.