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Text Box: Services We Offer: Phone system consulting, design, & implementation Cabling Infrastructure for Phone and Data Networks Computer / Telephony Integration Voice over the Internet (VOIP) Implementation Customer Relationship Management (CRM) Solutions Software Analysis & Recommendations Telephone System Repair, Troubleshooting, & Support Call Center Analysis and Product Recommendations Accounting Solutions Call Detail Reporting for Tracking Usage and Billing Call Detail Reporting for Tracking Advertising Campaigns On-Site Training for Individuals and Groups Contract & Time and Billing Services Qualified, On-Site Technicians Remote Network Monitoring - Save Money on Service Calls Remote Help Desk Support Local, Long Distance and Data Services Recommendations - Integrated Services.

Text Box: Long Beach Branch- Direct Link 800 E. Wardlow Rd, Suite C Long Beach, CA 90807 Riverside Branch- 541 N. Main Street, Ste 104 PMB 147 Corona, CA 92880

Text Box: Toll Free: 800-875-5675 Ext 150 Phone: 951-479-9480 Fax: 562-684-4315

Text Box: Wit and Wisdom From A Pessimist On the keyboard of life, always keep one finger on the escape key. Tell me what you need, and I'll tell you how to get along without it. You can go anywhere and walk through many doors if you walk with confidence

Text Box: Voice Over IP: Should You Switch Your Home Phone? There’s been a lot of talk lately about people switching their home phone service to Voice Over Internet Protocol, or VoIP service. If you aren’t familiar with VoIP, it simply is a way to route calls over the Internet instead of traditional telephone lines. For around $30-$40 per month, VoIP may seem comparable in price to your traditional phone service. However, VoIP providers usually include features such as call waiting, caller ID, and voice mail for free. Most will also include unlimited long-distance within the U.S. and Canada. If you frequently call friends, relatives, or clients long distance, this is a great deal. However, if you don't make a lot of long-distance calls, you probably won't see much in the way of savings. So, let's look at the costs… To use VoIP, you must have a broadband Internet connection such as cable or DSL. If you don't already have a high speed connection in your home, that will be an added cost you must consider. You will also need a VoIP adapter to connect your phone to your broadband modem. Most carriers will provide the adapter for a small fee. Once you cancel your traditional phone service for VoIP service, the telephone jacks around your home will no longer work. In order to have phones in different rooms, you will need an expandable cordless phone system where the base unit is plugged into the adapter and all other cordless handsets receive a signal from the base unit. Further, to receive calls and surf the Internet simultaneously, you'll need a router. If you have a home network, you probably already have what you need. Otherwise, budget $50 for one. Finally, keep in mind that your phone is now run by the Internet. If your Internet service goes down, your phone and 911 emergency services cannot find you. For emergency purposes, make sure you have a cell phone back up. Have questions about VoIP? Call our office at 800-875-5675 Ext 150 or send us an e-mail to info@dlhelp.com.