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Hurricane Season-Are you Ready?

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Direct Link’s Client in Review

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New Products at Direct Link

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BPM-What it is and How it can Help Your Company

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Text Box: According to the 2005 American Interactive Consumer Survey conducted by Dieringer Research Group, millions of Americans are fleeing the office to work at home or other remote locations: 45.1 million are working from home. 24.3 million worked at a client’s office. 20.6 million worked in their car. 16.3 million connected to the office while on vacation. 15.1 million at a park or outdoor location. 7.8 million while on a train or airplane. If you are one of the millions remotely accessing your business network, here is a security threat you need to be aware of. While most remote-access applications such as pcAnywhere and GoToMyPC are relatively secure, the computers hosting those applications may not be. Cyber criminals are installing keylogger viruses to publicly used computers found at schools, libraries, and other business locations to steal passwords, credit card numbers, bank accounts and other personal information. Keylogger viruses record keystrokes, ICQ/AIM chats, websites visited, and keystrokes entered by the user, and transmit this information to another remote location. This information is then used to steal money, make unauthorized purchases under your name, and many other illegal and devastating practices. For example, a man named JuJu Jiang was arrested last year for hijacking the accounts of several GoToMyPC customers by installing a keylogger virus onto a Kinko’s computer terminal. The victim who first noticed this exploit was sitting in front of his home computer and realized it was being controlled remotely. Without touching the keyboard or mouse, he watched as an online account was created using his personal credit card. The victim later recalled using a terminal at the Kinko's where Jiang had installed the keystroke logger. The only sure way to protect yourself and your company is to give up the convenience of using public PCs for remote access. It is highly recommended that you carry your own laptop when traveling and only use public terminals to access information you don’t mind others seeing. Never use them to access your bank account, to make purchases, to log onto a secured company website, or access personal accounts of any kind. If you would like more information on how to set up a secure virtual office, please contact us at 800-875-5675 Ext 101 or send us an e-mail to info@dlhelp.com.

Warning: Dangers of Remote Access
You Must Know About!

Text Box: Receive an American Express Gift Card Thanks to loyal customers like you, Direct Link is growing faster than ever! We certainly couldn’t have done it without the help of our customers referring their friends and colleagues. That’s why we’d like to thank you for your referrals with an American Express Gift Card. All you have to do is refer a business owner or IT Manager to Direct Link who is looking for any of the services we offer. As a token of our appreciation, we’ll send you a gift card. Just consider this our way of saying “Thanks!” To send us a referral, simply call John or send him an e-mail to info@dlhelp.com. Or you can tell your friend to mention your name when they call.