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Phone system consulting, design, & implementation
Cabling Infrastructure for Phone and Data Networks
Computer / Telephony Integration
Voice over the Internet (VOIP) Implementation
Customer Relationship Management (CRM) Solutions
Software Analysis & Recommendations
Telephone System Repair, Troubleshooting, & Support
Call Center Analysis and Product Recommendations
Accounting Solutions
Call Detail Reporting for Tracking Usage and Billing
Call Detail Reporting for Tracking Advertising Campaigns 
On-Site Training for Individuals and Groups
Contract & Time and Billing Services
Qualified, On-Site Technicians
Remote Network Monitoring - Save Money on Service Calls 
Remote Help Desk Support
Local, Long Distance and Data Services Recommendations - Integrated Services.
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Text Box: Long Beach Branch- 
Direct Link
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Text Box:      Collaborate and Act
Align employees' daily activities with your organization's business strategy. Making scorecards and action plans available throughout your organization demonstrates how projects align with KPIs and objectives.

     Multiple Data Sources and Targets
Include multiple key performance indicators (KPIs) in a single scorecard, all of which retrieve their target and actual data from the same or different ADOMD.Net or Open Database Connectivity data sources. 

     Role-Based Security
Control access to the Microsoft BPM solution's data and tasks by assigning role-based permissions to users and groups. There are two types of roles:

     —Server roles: The server roles exist on the server on which the Microsoft BPM solution is installed and grant system-wide access to its data and tasks. 
     —Scorecard element roles: Scorecard element roles grant access to the data and tasks related to KPIs, scorecards, data sources, and indicators.

Do you think your company can benefit from this?  
Call John at 1-800-875-5675 x101

Text Box: Business Performance Management

The Microsoft business performance management (BPM) solution consists of comprehensive scorecarding, reporting, analysis, and dashboard applications that provide employees with insight into business data. Using the Microsoft BPM solution, companies can align action with strategy to improve performance by enabling every employee, process, and system to understand business drivers, shape solutions, and execute shared plans.  
	Define Strategy
Define your company's strategy by putting it within the context of key performance indicators (KPIs) and objectives. Management teams and employees will gain deeper insight by combining rich drill-down capabilities, personalized scorecards, reports, and analysis tools with unstructured data such as documents, spreadsheets, and Web sites. 
	Monitor Metrics
Monitor business performance by tracking the progress of KPIs using detailed scorecard views of performance and accountability. Scorecard views can  be customized by employee role.
	Analyze Issues 
Formulate a strategy and execute on plans to build scorecards in a collaborative environment. Share insight and feedback through group analysis before scorecards are published and made available to an organization.